Terms of Use Version 2.0
Please read carefully before using our service
Last updated: March 2026
Table of Contents
- 1. Acceptance of Terms
- 2. Description of Service
- 3. Important Disclaimer
- 4. Third-Party Partners
- 5. Affiliate Disclosure
- 6. User Responsibilities
- 7. Prohibited Activities
- 8. Intellectual Property
- 9. Disclaimer of Warranties
- 10. Limitation of Liability
- 11. Indemnification
- 12. Governing Law
- 13. Changes to Terms
- 14. Termination
- 15. Contact Information
⚠️ CRITICAL: Jetnovo is a Search Platform Only
We do not sell flights, process payments, or handle bookings. When you click on a flight result, you are redirected to our partners' websites (airlines, Booking.com, Kiwi.com, etc.). Your contract, payment, and all booking-related issues are with them. Jetnovo is not responsible for any issues with your booking.
1. Acceptance of Terms
By accessing or using Jetnovo ("the Website", "we", "us", "our"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our website.
These Terms constitute a legally binding agreement between you and Opentrading B.V., the operator of Jetnovo. Your use of the Website indicates your acceptance of these Terms.
2. Description of Service
Jetnovo provides a flight search platform that allows you to:
- Search for flights by entering origin, destination, and travel dates
- Compare prices from hundreds of airlines and travel partners
- View flight options with prices, airlines, and schedules
- Click through to partner websites to complete bookings
Jetnovo does NOT:
- Sell flights or process payments
- Handle bookings or reservations
- Provide customer support for bookings
- Issue refunds or handle cancellations
- Provide travel insurance or advice
3. Third-Party Partners
When you click on a flight result, you will be redirected to one of our trusted partners. These include:
- Airlines: Direct bookings with airlines (e.g., Delta, United, Ryanair, EasyJet)
- Online Travel Agencies (OTAs): Booking.com, Kiwi.com, Expedia, etc.
- Metasearch engines: Aviasales, JetRadar, etc.
Your relationship, contract, and all transactions are with these third-party partners. Jetnovo has no control over:
- The accuracy of prices or availability shown
- The booking process on partner sites
- The quality of service provided by partners
- Changes, cancellations, or refunds
Each partner has its own terms of service and privacy policy. We encourage you to review them before booking.
4. Affiliate Disclosure
Jetnovo participates in affiliate marketing programs. This means:
- When you click on a flight result and book through our partners, we may earn a commission
- This does not affect the price you pay - the price is the same whether you book through us or directly
- We are transparent about this and appreciate your support
- Our affiliate relationships help us keep Jetnovo free for all users
We are a participant in the Aviasales affiliate program, Booking.com affiliate program, and other travel affiliate programs.
5. User Responsibilities
By using Jetnovo, you agree to:
5.1 Accurate Information
Provide accurate information when searching for flights. We are not responsible for issues caused by incorrect information entered in search forms.
5.2 Review Partner Terms
Read and understand the terms, conditions, and policies of our partners before completing any booking. This includes cancellation policies, baggage fees, and other important information.
5.3 Contact Partners Directly
For any issues with your booking (cancellations, changes, refunds, baggage, etc.), contact the airline or booking platform directly. Jetnovo cannot assist with these matters.
5.4 Comply with Laws
Use our website in compliance with all applicable laws and regulations. You are responsible for ensuring your travel complies with entry requirements, visas, and other regulations.
6. Prohibited Activities
You may not use Jetnovo for any unlawful or prohibited purpose, including but not limited to:
- Using automated tools, bots, or scripts to scrape our website or extract data
- Interfering with the proper functioning of the site, including overloading servers
- Misrepresenting your identity or affiliation with any person or entity
- Attempting to gain unauthorized access to our systems or user accounts
- Using the site for any illegal purpose or to facilitate illegal activities
- Posting or transmitting any malicious code, viruses, or harmful content
- Reverse engineering any aspect of our website
- Using the site in any way that could damage, disable, or impair our services
We reserve the right to block access to any user engaging in prohibited activities.
7. Intellectual Property
The content on Jetnovo, including but not limited to the website design, logo, text, graphics, and software, is owned by Opentrading B.V. or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or modify any content without our written permission
- Use our trademarks or logos without prior written consent
- Frame or mirror any part of our website
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes in accordance with these Terms.
8. Disclaimer of Warranties
Jetnovo is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the website will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy, reliability, or completeness of any information on the site
- Warranties regarding the quality or availability of flights shown
We do not warrant that:
- Flight prices shown are accurate or available at the time of booking
- Partner websites will be error-free or secure
- The website will meet your requirements or expectations
Flight prices and availability change rapidly. The information we show is based on real-time data from our partners but may not always reflect the most current availability.
9. Limitation of Liability
To the fullest extent permitted by law, Jetnovo and Opentrading B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation:
- Loss of profits, data, or goodwill
- Booking issues, including cancellations, changes, or refunds
- Travel disruptions, delays, or cancellations
- Personal injury or property damage arising from your use of the site
- Any claims related to third-party partners or their services
Our total liability to you for any claims arising from or related to your use of the website shall not exceed the amount you paid us (which is zero, as our service is free).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.
10. Indemnification
You agree to indemnify, defend, and hold harmless Jetnovo, Opentrading B.V., and our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:
- Your violation of these Terms
- Your use of the website
- Your violation of any rights of another party
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of The Netherlands, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms or your use of the website shall be brought exclusively in the courts of Amsterdam, The Netherlands.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page with an updated "Last updated" date. Your continued use of the website after such changes constitutes your acceptance of the new Terms.
It is your responsibility to review these Terms periodically.
13. Termination
We reserve the right to terminate or suspend your access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
Upon termination, your right to use the website will cease immediately.
14. Contact Information
If you have any questions about these Terms, please contact us:
- Email: chatbot-proservice@gmail.com
- Postal address: Opentrading B.V., The Netherlands
- Chamber of Commerce (KvK): 91234567
📌 Summary for Quick Reference
- Jetnovo is a search platform, not a travel agency
- We don't sell flights or handle bookings
- Your contract is with airlines or booking partners
- Contact them directly for any booking issues
- We earn commission when you book through our links
- This doesn't affect the price you pay
- Use our site at your own risk - we provide information "as is"
- These terms are governed by Dutch law