Contact Jetnovo
We're here to help with questions about our flight search platform
Important Booking Notice
Jetnovo is a flight search and comparison platform. We do not process bookings directly and cannot modify or cancel reservations. For booking changes, refunds, or flight status questions, you must contact the airline or travel agency where you completed your purchase.
General Inquiries
For questions about using our website, partnership opportunities, or technical issues with the search tool, please email us at:
Email:
chatbot-proservice@gmail.comWe typically respond within 48 business hours (Monday-Friday, CET).
Booking Support
If you have questions about an existing booking, please review the options below:
| Issue Type | Who to Contact |
|---|---|
| Change or cancel flight | The airline or platform where you booked |
| Refund request | The airline or platform where you booked |
| Flight status/delays | The airline directly |
| Baggage questions | The airline directly |
| Check-in issues | The airline directly |
| Booking confirmation not received | Check spam folder first, then contact the booking platform |
Check your confirmation email for the contact details of the airline or travel agency that processed your booking.
Partnerships & Business
Interested in featuring your airline or travel service on Jetnovo? We partner with platforms like Aviasales to bring the best flight deals to our users.
Reach out to our team at chatbot-proservice@gmail.com with "Partnership" in the subject line for faster processing.
Frequently Asked Questions
Q: Can you help me find a cheap flight?
A: Absolutely! Use the search form on our homepage to compare flight prices from 500+ airlines instantly.
Q: Why did my flight price change?
A: Flight prices update in real-time based on demand and availability. Our search results always show the current price at the time of search.
Q: How do I find last minute flight deals?
A: Use our search tool with flexible dates selected or check our interactive price map on the homepage.
Q: Is it safe to book through your partners?
A: Yes. We only partner with reputable airlines and established travel platforms like Booking.com and Kiwi.com.
Business Information
Company: Opentrading B.V.
Location: Amsterdam, Netherlands
Platform: Jetnovo
Powered by: Aviasales API