Contact Us
We're here to help with any questions
📧 Get in Touch
Have a question about using Jetnovo? Need help with a search? We're here for you.
We typically respond within 24-48 hours
Emergency Travel Assistance
If you're already on your trip and need immediate assistance with a booking, please contact your airline or booking platform directly. We cannot assist with flight changes, cancellations, or refunds as we are a search platform only.
⚠️ Important: What We CAN and CANNOT Help With
✅ We CAN help with:
- Questions about how to use our search engine
- Technical issues with the website
- General flight search advice
- Feedback and suggestions
- Partnership inquiries
- Privacy and data questions
❌ We CANNOT help with:
- Cancelling or changing bookings
- Refund requests
- Baggage issues
- Seat assignments
- Flight delays or cancellations
- Visa or passport questions
For any booking-related issues, you must contact the airline or booking platform directly. Your contract is with them.
❓ Frequently Asked Questions
Simply enter your origin, destination, and travel dates in the search form on our homepage. We'll show you the best deals from 500+ airlines.
No! Jetnovo is completely free for travelers. We earn a small commission when you book through our partners.
We partner with multiple platforms including Booking.com and Kiwi.com to give you more options and better prices.
🏢 Our Location
Opentrading B.V.
The Netherlands
chatbot-proservice@gmail.com
Chamber of Commerce (KvK): 96186771
Amsterdam, Netherlands